April 25th 2018 |

London

London QEII

Registration for Civil Service Live is now open.

 

 

Civil Service Live London will be taking place on Tuesday 17 and Wednesday 18 July at:

The QEII Centre
Broad Sanctuary
London
SW1P 3EE

Preview agenda here

 

CSL London 2018

Sessions not to be missed and still available to book

Here's a sample of just some of the great sessions still available to book at Civil Service Live London: 

Day 1

10:35 | SKP9 | Animation in Digital and social | Keats Room | 17/07/2018

The use of animation to engage audiences and communicate vital information is growing. Join this session to hear how design102 - the government’s own creative design team - uses animation to help a range of departments and arms-length-bodies get their messages across; and how the Met Office applies animation to get important weather information to the public.

Presenters Sarah Fysh, Head of Content & Syndication at the Met Office, and Peter Rainey, Managing Director of Design102, will give an insight into the benefits of animation and the challenges of getting it right. They will share examples from across the public sector and give their predictions of how they expect the role of animation to develop.

If you’re interested in the potential of animation and how it could benefit your organisation, sign up now.

 

10:35 | GPW7 | The Positive Use of Storytelling | Chaucer Room | 17/07/2018

Storytelling can be a powerful tool for organisational learning. Learn about the impact of sharing lessons through this innovative approach, including how storytelling can be used on any scale to share knowledge and influence from improving business performance to engaging groups of people. The Home Office will discuss high-profile examples from the Hillsborough Inquiry to security at the Olympics to demonstrate how storytelling was used to identify learning traits and opportunities to improve. Take part in a brief workshop on how to storytell with impact enabling you to try out some techniques you can use in the workplace.

 

10:45 | IMP18 | Vodafone Foundation, Connecting for Good | Cambridge Theatre A | 17/07/2018

Connecting for Good is about combining Vodafone’s charitable giving and technology to make a difference in the world. Globally, the Vodafone Foundation (UK registered charity number 1089625) supports projects that are focused on delivering public benefit through the use of mobile technology across the areas of health, education and disaster relief.  Since 1991, the Vodafone Foundation has contributed over £560 million to charitable activities worldwide.  During this session we will give insight into how four projects, DreamLab, TecSOS & BrightSky App, Instant schools, Instant networks, use technology in the UK and abroad to protect and change lives.

 

12:00 | SKP1 | Plenary: Life Long Learning | Churchill Auditorium – Ground Level | 17/07/2018

A panel including senior leaders from across government will consider the question, what does lifelong learning mean in the Civil Service? Their varied backgrounds show that successful careers can involve various professions and areas of work. They also typically require ingredients like a supportive environment for continuous learning, personal ownership, a sense of direction, knowledge of how you learn best, and a range of experiences for encouraging development. So, whether you are a specialist or a generalist, this session will help you to shape your learning plans, showcasing what support is in place for you to improve your skills and advance your career. The panel will also share their personal top tips and experiences. Get ready to submit questions and take part in snap opinion polls through an interactive audience tool on your smartphone. The panel consists of: Matthew Coats, Director General, Implementation and Coordination, Cabinet Office; Sue Gray, Permanent Secretary, Northern Ireland Department of Finance; Cat Little, Director General Finance, Ministry of Defence; Alison Saunders, Director of Public Prosecutions, CPS; Selvin Brown, Director of Engagement and Policy, HSE; Shaun McNally, Chief Executive, Legal Aid Agency.

13:05 | GPW1 | A Great Place To Work - Celebrating difference in the way we think and work | Churchill Auditorium – Ground Level | 17/07/2018

Difference encompasses a vast array of topics that connect us all as civil servants. It is essential to bring in people from different backgrounds to ensure we represent the country we serve, as well as ensuring we are ultimately creating an inclusive culture where difference in ways of working and in ways of thinking is celebrated. We are happy to have Richard Heaton, Permanent Secretary of Ministry of Justice, and Sue Owen, Permanent Secretary of DCMS, leading our session. They are joined by Sandra Kerr, Race Equality Director of Business in the Community, and Cat Little, Director General Finance at the Ministry of Defence. They bring a huge range of experience and expertise, and will be taking questions from the audience.

13:50 | IMP7 | Improving outcomes and delivering under pressure | Byron Room | 17/07/2018

This session will highlight the effectiveness of new ways with which the civil service in responding and delivering under pressure and crisis situations, to improve outcomes for citizens. The role of the award-winning Surge and Rapid Response Team (SRRT) will be showcased, in their work to support any central government department or agency to manage predictable annual peaks in demand, and to respond to unexpected crises within the scope of the Operational Delivery Profession (ODP). In this session you will hear from SRRT operational leaders and apprentices who will tell you more about the team and their successes in numerous deployment across departments (both at home and abroad). Attendees will benefit from a greater understanding in how to deliver under pressure and how to put these skills into place when issues arise in your daily roles.

 

14:10 | SPO6 | HR Journey to the Cloud – delivering outcomes not just technology | Abbey Room | 17/07/2018

Veran Performance is currently supporting the implementation of Oracle Fusion at the Home Office and Workday for the Fast Stream in the Cabinet Office. Tom Holmes, Veran Founding Director, will be joined by the Cabinet Office Workday Programme Director (Bob Orme). They will give insights into how to achieve key outcomes during a HR Cloud Implementation; to accomplish more than simply a replacement for current technology.

 

14:40 | Comms6 | Where a career in Government Communications can take you? | Comms Hub, Exhibition Floor – Level 3 | 17/07/2018

To maintain our position as a world-class communications service we all need to develop our skills, build our expertise and plan our careers. This session will highlight the wide range of career pathways in the GCS and our extensive professional development offer of career, learning and development, networking, secondment and job shadow opportunities.

15:30 | Comms3 | Communications surgery - what's your biggest comms challenge? | 17/07/2018

At the start of the year Alex Aiken, Executive Director for Government Communications set eight challenges to the profession for the year ahead.

1. Enhance two-way communications

2. Build a rapid response social media capability

3. Raise standards by ending opaque digital marketing

4. Maximise the role of government communications in challenging declining trust in institutions

5. Demonstrate the role of communication as a valuable strategic tool

6. Work harder to master the techniques of behavioural science

7. Create engaging content that will be shared and owned by audiences

8. Transform the mass of data we have about audiences into actionable insight

What's your biggest communications challenge? Join the GCS team at the Comms Hub to find out more about GCS and have your questions answered at our Comms Surgery. If you would like to submit a query in advance please email gcs@cabinetoffice.gov.uk

16:00 | IMP7 | Improving outcomes and delivering under pressure | Wesley Room | 17/07/2018

This session will highlight the effectiveness of new ways with which the civil service in responding and delivering under pressure and crisis situations, to improve outcomes for citizens. The role of the award-winning Surge and Rapid Response Team (SRRT) will be showcased, in their work to support any central government department or agency to manage predictable annual peaks in demand, and to respond to unexpected crises within the scope of the Operational Delivery Profession (ODP). In this session you will hear from SRRT operational leaders and apprentices who will tell you more about the team and their successes in numerous deployment across departments (both at home and abroad). Attendees will benefit from a greater understanding in how to deliver under pressure and how to put these skills into place when issues arise in your daily roles.

 

Day 2

09:00 | UNC1 | Civil Service Live Unconference Taster: Change starts with me | Windsor | 18/07/2018

This session at Civil Service Live is an unconference taster. It will support us all to; become a brilliant civil service, improve outcomes, become empowering leaders, take personal responsibility and have fun in our work.

An unconference is an innovative yet simple way of bringing a diverse range of views together to create change. There is no agenda set in advance - it's generated by you and what you feel passionate about. Everyone who attends will have the opportunity to propose a session so if you have something that you want to share, that you want to discuss with others, then this is the session for you.

Maybe it’s about; challenging structure and process, how you changed your view of risk, how to ask questions before jumping to solutions, how you learn, how you have taken time to work with others, or something else. We hope to deliver between 8 and 10 sessions in our unconference and we're look forward to seeing how the sessions shape up on the day.

Whatever your grade, department or your discipline - we believe everyone has a session in them - but if you want to come along and join in a session as a participant, that's fine too.

If you’ve not been to an unconference before Clare Moriarty Permanent Secretary for Defra provides a helpful introduction on her reflections on UKGovCamp: (https://civilservice.blog.gov.uk/2017/03/09/the-joys-of-unconferencing/)

and Reimagining Public Services:

(https://civilservice.blog.gov.uk/2017/11/15/the-joys-of-unconferencing-part-2/).

 

10:55 | IMP20| Digital Debt Gateway Launch | Cambridge Theatre B | 18/07/2018

In partnership with Cabinet Office, the Debt Market Integrator (Indesser) is launching a new system to provide access to debt collection services for all public bodies, regardless of size. This system will deliver improved outcomes through the use of data, analytics and segmentation to maximise recoveries. Collaboration with Cabinet Office has ensured this system is aligned with the aims of the Cross Government Debt Management Strategy. Come and join us to hear more and mark the launch of the new system, Digital Debt Gateway.

11:30 | Comms5: Digital 101 | Comms Hub, Exhibition Floor – Level 3 | 18/07/2018

Take a dive into digital. In this interactive session, a range of experts will race through cutting-edge trends in social listening, targeting, content and fake news before setting out their predictions on what the future holds.

12:00 | GPW6| Being Disability Confident | Wesley Room | 18/07/2018

The Civil Service aims to be the UK’s most inclusive employer by 2020. Disabled colleagues tell us that a disability confident line manager is a key requirement in creating an inclusive culture, in which barriers are removed and talented disabled employees are able to fulfil their full potential. This session will start the process of helping you become more confident to engage in disability issues and make your workplace more inclusive. It will examine why disabled people in the Civil Service can feel less engaged (as measured by our People Survey) and how this gap can be bridged with line manager support. This interactive session will address how confident you feel about disability and help you support and champion inclusion at work.

 

12:00 | SKP1| Plenary: Life Long Learning | Churchill Auditorium – Ground Level | 18/07/2018

A panel including senior leaders from across government will consider the question, what does lifelong learning mean in the Civil Service? Their varied backgrounds show that successful careers can involve various professions and areas of work. They also typically require ingredients like a supportive environment for continuous learning, personal ownership, a sense of direction, knowledge of how you learn best, and a range of experiences for encouraging development. So, whether you are a specialist or a generalist, this session will help you to shape your learning plans, showcasing what support is in place for you to improve your skills and advance your career. The panel will also share their personal top tips and experiences. Get ready to submit questions and take part in snap opinion polls through an interactive audience tool on your smartphone. The panel consists of: John Manzoni, Chief Executive of the Civil Service and Permanent Secretary, Cabinet Office; Jim Harra, Tax Assurance Commissioner, Deputy Chief Executive and Second Permanent Secretary, HMRC; Shona Dunn, Director General, Economic and Domestic Affairs Secretariat, Cabinet Office; Matthew Coats, Director General, Implementation and Coordination, Cabinet Office; Paul Kett, Director General, Education Standards, Department for Education; Susan Acland-Hood, Chief Executive of HMCTS;  Selvin Brown, Director of Engagement and Policy, HSE.

 

12:55 | IMP21 | The Kakabadse Report - “Is Government Fit for Purpose?” | Windsor | 18/07/2018

Join Rupert McNeill, Chief People Officer for the Civil Service, Andrew Kakabadse, Professor of Governance & Leadership and Chairman of the Henley Directors’ Forum, in a discussion with BBC’s James Landale about Andrew’s recent for report for the Public Administration and Constitutional Affairs Committee. For this study, Andrew held over eighty formal interviews and many more informal discussions with current and former ministers, special advisers, permanent secretaries, director generals and department NEDs.

Rupert and Andrew will examine the report’s findings and discuss those personal attributes, skills and development interventions that can help establish and underpin successful working rapport and interaction between ministers and their officials.

13:05 | GPW1| A Great Place To Work - Celebrating difference in the way we think and work | Churchill Auditorium – Ground Level | 18/07/2018

Difference encompasses a vast array of topics that connect us all as civil servants. It is essential to bring in people from different backgrounds to ensure we represent the country we serve, as well as ensuring we are ultimately creating an inclusive culture where difference in ways of working and in ways of thinking is celebrated. We are happy to have Richard Heaton, Permanent Secretary of Ministry of Justice, and Sue Owen, Permanent Secretary of DCMS, leading our session. They are joined by Sandra Kerr, Race Equality Director of Business in the Community, and Cat Little, Director General Finance at the Ministry of Defence. They bring a huge range of experience and expertise, and will be taking questions from the audience.

 

13:05 | IMP19 | Spike! Issue? Crisis? | Rutherford Room | 18/07/2018

You spot your organisation’s social media mentions suddenly soar. Is it time to put your crisis communication plan into practise or is it low impact noise that will pass quickly?

Are you confident you could make the right judgement?

Unifeye’s session is a must for anyone looking to put a value on their reputation. Our panel of experts will share their best practice knowledge and experiences including how they quickly identify relevant, contextualised insights from digital media to gauge the impact on their organisation’s reputation and drive the right action for the level of the risk.
 

14:10 | GB1 | Global Britain in action | Churchill Auditorium – Ground Level | 18/07/2018

At this plenary session, you will hear from senior leaders across government explaining how their work contributes to delivering a Global Britain, and what it means to them. In London speakers will include:

- Matthew Rycroft, Permanent Secretary, Department for International Development

- Crawford Falconer, Second Permanent Secretary and Chief Trade Negotiation Adviser, Department for International Trade

- Philip Rycroft, Permanent Secretary, Department for Exiting the EU

- Menna Rawlings, British High Commissioner to Australia

They will talk about their personal experience of representing the UK and delivering the UK's priorities abroad, from forging a new strategic partnership with Europe and enhancing our trade beyond Europe, to working with our allies for global security and standing up for British values and interests in every part of the world. This is your chance to hear from inspirational speakers across a range of departments and in both international and domestic facing roles. This will be a fascinating insight into the breadth of work undertaken by civil servants that directly supports the Government's international activities and what you can do to support this in your own role.
 

15:15 | ABCS1 | The "A Brilliant Civil Service" Awards: Effective Leadership | Churchill Auditorium – Ground Level | 18/07/2018

This session offers you the chance to listen to best practice examples of 'Effective Leadership' going on across government, as five teams go head-to-head for the chance to claim the A Brilliant Civil Service Award for June.

Sir Jeremy Heywood, Cabinet Secretary and Head of the Civil Service, or John Manzoni, Cabinet Office Permanent Secretary and Chief Executive of the Civil Service will be on stage with the five teams who will outline their work and why they should win.

This session will hear how you can apply for an award or nominate a colleague, and help you understand how you could embed the vision in your own areas.

The monthly A Brilliant Civil Service Awards were launched by Sir Jeremy Heywood in January 2017 to recognise examples of the Civil Service vision in action. Each month, a different pillar is used to theme the award so that you have the opportunity to enter examples of your work that truly reflects what it is to be a brilliant Civil Service.

View the accessibility report for London

The QEII Centre is one of the leading large event centres, located in the heart of Westminster.

The venue’s website, including more details on travel and transport information can be found here. 

Registration will open on Wednesday 25 April 2018.