April 25th 2018 |


Civil Service Live 2018 focuses on the Civil Service vision; A Brilliant Civil Service.

A brilliant Civil Service that helps to keep the United Kingdom prosperous and secure, supporting the governments we serve in implementing their commitments and delivering high quality services for the public.

United by our strong sense of public service, we continue to live by the enduring values – integrity, honesty, impartiality and objectivity - that run through all that we do.

To make the vision a reality it focuses on improved outcomes for the country, leading effectively, investing in skilled people and creating a great place to work. At Civil Service Live we will explore these four themes by looking back over the past year and identifying how each have affected the Civil Service. By demonstrating best practice examples across each theme, civil servants can learn from previous experience and adapt within their current role. A fifth theme, introduced in 2017, Global Britain, will again provide the international content of HMG’s work.

Improved outcomes

This theme focuses on how we can build trust and deliver the best results for the country through efficient services that are designed around user need. Sessions will look at best practice in public service delivery, and the skills and approaches required to achieve improved outcomes. Among the sessions on offer, we will highlight projects that have been innovative in approaching data, user segmentation or collaborative working across government departments​.

Effective leadership

Great leadership is one of the keys to a more effective and efficient Civil Service. This theme will provide opportunities for civil servants to explore and share experiences and expectations of leadership in the complex, multi-disciplinary and changing environment of Government, in a context which is increasingly complex and unpredictable, both globally and locally. The importance of collaborative leadership to respond to the challenges facing the Civil Service will be a key idea throughout the workshops and plenaries. Following the People Survey results, we will look at managing change, and empowering staff to challenge ways of working and develop and take forward their improvement ideas.

Skilled People

This theme will focus on lifelong learning and the skills needed for a modern Civil Service of the future.  The sessions will be interactive and highly engaging and will provide tools, techniques and best practice so that upskilling, personal and professional development is taken seriously at all levels.  All professions will be represented through dedicated sessions (like projects, policy and operations) and panel discussions, all of which make clear the importance of cross-government collaboration, becoming more digital and the contribution of everyone’s work towards a ‘Brilliant Civil Service’.  

A great place to work

To achieve all of this, the Civil Service needs to be a great place to work.  The Civil service is a diverse community and we aim to be an inclusive, flexible, modern and connected, sitting at the heart of a wider public service. We hope to thrive in a working environment that encourages openness, challenge, innovation and excellence, by exploring different ways of working and celebrating and championing diversity.  By creating this environment, we can ensure we continue to deliver operational excellence and retain our customer focus while creating a great place to work.

Global Britain

This theme will provide an insight into the international context in which HMG is operating, and prompt civil servants to consider the implications of HMG’s international activities on their own role and responsibilities. Sessions will explore the UK Civil Service’s global reach and influence, focussing on pride, insight and transferable skills.