April 25th 2018 |


Civil Service Live 2018 focuses on the Civil Service vision; A Brilliant Civil Service.

A brilliant Civil Service that helps to keep the United Kingdom prosperous and secure, supporting the governments we serve in implementing their commitments and delivering high quality services for the public.

United by our strong sense of public service, we continue to live by the enduring values – integrity, honesty, impartiality and objectivity - that run through all that we do.

To make the vision a reality we will deliver improved outcomes for the country, from effective leaders, leading skilled people in a great place to work.

At Civil Service Live we will explore these four themes, looking at how they affect the Civil Service and demonstrating best practice examples across each area over the past year that civil servants can learn from and adopt in their roles. A fifth theme, introduced in 2017, Global Britain, will again provide the international content of HMG’s work.

Improved outcomes

This theme focuses on how we can build trust and deliver the best results for the country through efficient services that are designed around user need. Sessions will look at best practice in public service delivery, and the skills and approaches required to achieve improved outcomes. Among the sessions on offer, we will highlight projects that have been innovative in approaching data, user segmentation or collaborative working across government departments​.

Effective leadership

Great leadership is one of the keys to a more effective and efficient Civil Service. This theme will provide opportunities for civil servants to explore and share experiences and expectations of leadership in the multi-disciplinary and changing environment of Government, in a context which is increasingly complex and unpredictable, both globally and locally.

Skilled People

This theme will demonstrate how the Civil Service is investing in its people to ensure they are high performing, adaptable and take personal responsibility. There will be focussed sessions looking at career development, how staff can continue to develop the skills they need to meet the demands of a modern Civil Service, and how can we best develop our talent.

This is about development of skills, recruitment, retention, talent management and performance - demonstrating the Civil Service is an attractive place to develop a career.

A great place to work

To achieve all of this, the Civil Service needs to be a great place to work. This means that it will be inclusive, flexible, modern and connected, sitting at the heart of a wider public service. Reflecting our need to encourage openness, challenge, innovation and excellence, by exploring social mobility, how we are becoming a more diverse workforce, operational delivery and our customer focus.

Global Britain

This theme will provide an insight into the international context HMG is operating within, and prompt civil servants to consider the implications of HMG’s international activities on their own role and responsibilities. Sessions will explore the UK Civil Service’s global reach and influence, focussing on pride, insight and transferable skills.